Shipping Policy

Nodia orders may be fulfilled from Hong Kong, the United States or another authorized fulfillment location. The fulfillment location is selected based on your delivery address, product model, stock availability, configuration and operational requirements. This helps us provide the most appropriate delivery option, but means different items in one order may ship separately.

Processing begins after payment authorization and order review. Estimated processing and delivery times shown at checkout are estimates, not guarantees. Personalization, sizing, limited releases, pre-orders, peak periods, carrier delays, customs review and events beyond our control may affect delivery. We will notify you when your order ships and, where available, provide tracking.

Shipping charges, delivery options and any applicable taxes are shown at checkout where available. Depending on destination and shipping method, import duties, VAT, GST, brokerage fees or similar charges may apply. Unless we state otherwise at checkout, these charges are your responsibility and may be collected by the carrier or customs authority.

Please review your delivery address before submitting an order. We are not responsible for delays or loss caused by incomplete, inaccurate or inaccessible addresses, or a recipient’s failure to accept delivery. For certain orders, a signature, identity check or secure delivery method may be required.

To improve availability and delivery speed, items may be shipped in separate parcels from different locations. You will receive separate tracking information when available. A parcel marked delivered by the carrier may require you to check with household members, building management, the carrier or local delivery point before contacting us.

You are responsible for confirming that the products can be lawfully imported into your destination. If customs, local rules, refusal to pay charges, or an unsuccessful delivery causes a parcel to be returned or destroyed, any refund may be reduced by unrecoverable shipping, return, storage, customs or handling costs to the extent allowed by law.

We begin preparing orders quickly, so changes or cancellation requests may not be possible once processing has started. If your order has not arrived within the carrier’s estimated period, contact us with your order number at support@nodiaring.com. Returns and exchanges are governed by the applicable returns policy and your consumer rights.