NODIA SUPPORT
Warranty
Support for workmanship, materials and the connected experience of your Nodia Ring.
Warranty support
If your Nodia Ring develops a possible defect in materials or workmanship, contact our support team. Coverage and available remedies will be assessed under the warranty terms supplied with your purchase and the consumer laws that apply to you.
What to send us
Please include your order number, the email address used for the order, when the issue began, and clear photos or video. We may ask you to complete troubleshooting steps or return the ring for inspection before confirming a repair, replacement or other remedy.
Conditions commonly outside warranty coverage
Unless required by law or stated otherwise in the warranty terms supplied with your purchase, coverage generally does not extend to normal wear, cosmetic changes, accidental damage, impact or crushing, loss or theft, misuse, unauthorized repair or modification, or damage caused by using the product contrary to Nodia care and safety guidance.
Software and connected features
App, firmware and connected features may be updated over time. For connection or software issues, our team may first guide you through updates, resets or compatibility checks. Availability of individual digital features can depend on device, region, network and software version.
Your consumer rights
This page does not limit any rights or remedies you have under applicable consumer law. Where those rights provide greater protection than a written warranty, the legally required protection continues to apply.